XDAM offers clients the ability to submit custom development requests for the software. In the past, while the intention is good, it would cause serious issues with continuity in the platform. It’s not uncommon for a client to want an item that is very specific to their workflow but the software platform suffered as a result of too many custom versions. We had buggy software and client loss as a result. One of the first items we addressed was to move the business to the Agile methodology. This allowed us to get organized as a team, filter incoming client requests with a solution that benefits the platform. If it’s too specific to one client, we will offer alternatives.
All improvement requests are welcome and probably already have that idea you might have either qued up in a sprint or somewhere in the backlog ready to be brought forward.
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