XDAM, Inc., located in Los Angeles, California, and its related entities and subsidiaries (“XDAM”) understand that visitors to our website (“the Website”), potential customers, and users of XDAM products (“Products”) care about how their information is collected, used, processed, transferred, stored, and shared. This Global Privacy Policy outlines XDAM’s commitment to protecting your privacy. It forms part of our Website Terms of Use, Trial Terms of Use, Standard Terms of Service, and all related documents (“Terms”). Any capitalized terms not defined in this Privacy Policy are as defined in the Terms.

We encourage you to familiarize yourself with this Privacy Policy. The policy is reviewed annually and updated as necessary. Updates will be posted publicly on the Website. We will update this page and notify Product users via email or in-application notifications if we make substantive changes.

This Privacy Policy describes how XDAM handles data as a controller when processing data for our purposes. When XDAM acts as a processor or sub-processor of data, those activities are generally governed by a Data Processing Agreement.

What We Collect and How We Use It

Website: When you visit the Website, you are not required to provide any information actively. However, we may collect some Personal Data and Navigation Information, as described in Section 1.3 below. We collect some Personal Data when you contact us through the Website chat function, sign up to receive information, or request a demo of our Products. Cookies may also be used to collect some information. Please refer to our Cookies Policy for details.

XDAM Products: We may collect Personal Data and Navigation Information from users of our Products to help us provide, administer, and improve our Products. To use the Products, you must provide your full name and email address.

Collected Data

• Personal Data refers to any information that can be used to identify you personally. The Website may include your name, company name, address, phone number, and publicly available information from the internet, including social media sites like Facebook, LinkedIn, Twitter, and Google. For the Products, this may include your project role, preferences, uploads, and account settings.
• Navigation Information (also referred to as “Usage Data” in the Standard Terms of Service) refers to data about your computer, device, visits to the Website, and use of the Products. This may include your IP address, geographical location, browser type and version, referral source, length of visits, pages viewed, language preferences, and heat mapping.

Some Navigation Information may also be considered Personal Data.

How We Use Your Data

We may use your Personal Data and Navigation Information for the following purposes:

• Website-related – Personalizing the Website to improve your browsing experience
• Retaining Personal Data processed for this purpose until your browsing session ends or your user profile is deleted.
• Linking your information to understand your preferences and improve our offerings.
• Contacting you for direct marketing purposes.
• Product-related: – Understanding user preferences to improve our Products.

Supporting Suppliers XDAM does not disclose your Personal Data to third parties unless it is necessary for the reasonable execution of the purposes outlined in this Privacy Policy. Data may be shared with third parties when required by law or with your explicit consent. Before sharing Personal Data, XDAM ensures that third parties uphold equivalent security standards.

The Website and Products integrate with services provided by third parties. For example, for the Website, this includes Google Analytics, Salesforce, and others. These services may collect and process some of your data. XDAM confirms that third parties providing services outside of the European Economic Area comply with appropriate data protection safeguards.

Third-Party Websites The Website and Products may contain links to third-party websites. XDAM is not responsible for the privacy practices of these websites. Please read the privacy policies of any third-party sites you visit.

Social Media Buttons Our Website uses social media plug-ins from platforms like Facebook, Twitter, and LinkedIn. These plug-ins are inactive unless clicked, at which point data is transmitted to the social media platform. Each platform has its own privacy policy.

Customer Testimonials We publish customer testimonials, which may contain Personal Data, on our Website or in marketing materials. We obtain consent before publication, and consent can be withdrawn by emailing privacy@xdam.com.

Children’s Information Our Website and Products are intended for business use and are not aimed at children under 16. If you believe we have collected information from children, please contact us so that we can delete the information.

We Do Not Sell Personal Data XDAM does not sell your Personal Data.

Data Retention and Security We retain Personal Data as long as necessary for the purposes it was collected. You can request deletion of your data at any time. XDAM employs robust security measures to safeguard your data against unauthorized access and disclosure. Amazon Web Services hosts our servers and maintains them in highly secure environments.

Transfer of Personal Data As an international company, XDAM may transfer and access Personal Data across borders, including to the United States. We implement strong privacy controls and safeguards, such as EU Standard Contractual Clauses, to protect your data during these transfers.

Your Rights Depending on applicable local laws, you may have the following rights concerning your Personal Data:

• Access and correct your Personal Data.
• Request deletion of your Personal Data.
• Object to or restrict processing of your Personal Data.

To exercise these rights, please contact us at privacy@xdam.com or send a request to:

XDAM, Inc.
P. O. Box 803312
Los Angeles, CA 91380
ATTN: XDAM Legal Team – Privacy

California Consumer Privacy Act (CCPA) Supplement If you are a California resident, you have additional rights under the CCPA, including the right to access your data, request its deletion, and be informed of any data disclosures made for valuable consideration.

Please contact us via email at privacy@xdam.com or call our U. S. toll-free number: 1 (888) 552-1288.

Contact Us If you have any questions or concerns about this Privacy Policy, please email us at privacy@xdam.com.

This Privacy Policy was last updated on September er 18, 2024.